💡 General Frequently Asked Questions
Do I need to bring anything to my appointment?
Yes, certain services require specific items or documents. The exact requirements depend on the service you need. Please refer to the links below where we outline everything you need to bring.
If you have any questions feel free to reach out and ask. We're here to help!
Do you have an office?
No, we're completely mobile! This let's us provide the most convenient service possible. We'll meet wherever works best for you.
What payments do you accept?
We accept a wide range of payment methods to make things as easy as possible for you.
Cash
Zelle
Debit and credit cards
Mobile wallets like Apple Pay and Google Pay
ACH transfers
Business checks
What are your hours?
We're here for you seven days a week from 9am to 7:30pm everyday.
If you need different hours, please contact us and we’ll do our best to make it happen.
Monday: 9 AM – 7:30 PM
Tuesday: 9 AM – 7:30 PM
Wednesday: 9 AM – 7:30 PM
Thursday: 9 AM – 7:30 PM
Friday: 9 AM – 7:30 PM
Saturday: 9 AM – 7:30 PM
Sunday: 9 AM – 7:30 PM
🖋️ Notary Frequently Asked Questions
Can we notarize without ID? [2 credible witness]
Yes, it is possible under CA law. If a signer does not have acceptable ID, they may still be notarized using the oath of 2 credible witnesses to verify identity. Both credible witnesses must have ID, either a driver’s license, state ID or passport.
Both Credible Witnesses must swear or affirm under oath that:
The signer is the person named in the document.
You know the signer personally.
You believe it would be difficult or impossible for the signer to obtain another form of identification.
The signer does not have any ID that could be used to verify their identity.
You do not have a financial interest and you are not named in the documents.
Can you notarize online or remote?
No, CA does not allow remote or online notarizations at this time.
Can I use a picture of my ID or digital ID?
No, CA law requires a physical identification document in order to verify identity for notarizations.
Can you make a document for me?
No, CA law does not allow notaries to create any documents or give any advice in relation to any legal documents or matters. Contact an attorney for legal help.
Can I use expired ID?
CA law allows expired ID up to 5 years, but unexpired ID is preferred.
How much does it cost?
We offer top tier service with honest pricing. Notary pricing depends on a few details:
How many signatures need to be notarized
Extra services (printing, scanning, emailing, mailing, copies)
Your location or meeting place (care facility or medical facilities)
Appointment time (early morning, late evening)
Witnesses are required (we can provide them if needed)
Tell us a bit about what you need, and we’ll send you a quick quote.
🌍 Apostille Frequently Asked Questions
What is an apostille?
An apostille is a certificate issued by the Secretary of State that authenticates the signature of a public official on a document so it can be used in another country.
An apostille certifies:
The authenticity of the signature of the public official who signed the document
The capacity in which that public official acted
The apostille does not validate the contents of the document.
My documents are from out of state, can you still help?
Yes, we can mail your documents to the correct Secretary of State for apostille processing in the issuing state.
While mailing may extend the turnaround time, we also work with trusted couriers in other states to help speed up processing whenever possible.
Can I remove the staples from my apostille?
No, never remove the staples. The staples are part of the official authentication. Removing them can invalidate the apostille and cause the receiving country to reject your documents.
If the staples are removed, you may need to restart the process and get a new apostille issued. Always keep your apostilled documents exactly as you received them.
Can you apostille for my country?
We may be able to help but it depends on the destination country. If your country is a member of the Hague Apostille Convention, we can process your apostille quickly and directly through the CA Secretary of State.
If your country is not a member, the process involves extra steps such as federal level apostille / authentication, embassy legalization, and sometimes even a 4th level of authentication. These additional steps require more time, cost, and coordination.
Not sure about your country? Reach out and we’ll check for you.
How much does it cost?
We offer top tier service and honest pricing. Apostille pricing depends on a few details:
Number of apostilles needed
In-state or out-of-state processing
Level of authentication required (state, federal, embassy)
Standard or expedited service
Driving distance for pickup and delivery
Translation service
Tell us a bit about what you need, and we’ll send you a quick quote.